Shipping during Covid-19 Pandemic


Due to the spreading of Covid-19 and related situation our shipping partners are under pressure and delays are happening.

We still ship globally but depending on where you are located please keep in mind that your parcel may take longer to arrive. Idea Books always ships individual orders twice a week. Thank you for your patience and understanding. 

 
Your local bookstore needs your help!
During the lockdown in many countries many bookshops and museums are closed to the public. You can support your local bookshop by ordering with them online! Through these difficult times this will be much appreciated. You can find stockists of our titles in your own country in the list under each title with a link to their website. Even with doors closed, many bookstores are there to help you find the book you need and shipping it to the comfort your home.

 

 

Payments
We handle payments through PayPal only.

 

Prices
Prices in your cart are final.

 

Stock availability
All orders received are subject to availability. Our stock information is updated once a day, so books may still appear on the website that have gone out of stock or became unavailable. In this case, we will send you an email stating we were not able to fulfil the order and will refund payment. We do not record back orders.

 

Shipping
Books are shipped from our warehouse in Amsterdam. Please note: we ship orders twice a week. Customers will receive a confirmation email once an order has been shipped. Orders will be shipped by Dutch post/TNT. 

 

For Europe we ship orders with a total weight up to 2 kilo without Track and Trace. Orders for books that weigh in total more than 2 kilo are shipped with Track and Trace.

 

For the rest of the world we ship orders with a total weight of books up to 500 gram without Track and Trace. Orders for books that weigh in total more than 500 gram we ship with Track and Trace.

 

Tracking numbers are available upon request.

 

Shipping charges

The shipping charges vary per weight and per region. You will see the shipping charges during the ordering process.

 

Shipping takes approx. (according to Post NL):

Netherlands 2 working days

Germany 3 working days

United Kingdom 4 working days

France, Italy, Spain 5 working days

United States 10 working days

Australia 12 working days     

 

Please note that, according to EU rules on e-commerce, webshop deliveries within Europe should take place within 30 days. 

Therefore, if your order takes longer than indicated by Post NL, we kindly request your patience. Most packages do arrive. 

If after a reasonable time your package still did not arrive, please contact us and we will solve it the most convenient way for both.

 

Returns and Replacements

All sales are final, except in cases where incorrect or damaged items are received.
In the event of a problem, items can be returned within 10 working days, provided they are in their original, new condition (with the exception of items returned that were already damaged upon receipt). Send us an email with your name, address, order ID and a description of the problem.
You will receive an answer from us with instructions within 5 working days. We accept no responsibility for packages which do not reach us or go missing in transit.

 

Privacy and Security

We only use the personal information of customers to process payment and ship the current order, we do not save personal information or transmit it to third parties.